1. Who we are

Jayde Elise Events Ltd ("we", "us", "our") is a company registered in England and Wales (Company No. 15412307).

Registered office: Azets, Ventura Park Road, Tamworth, United Kingdom, B78 3HL
Email: hello@jaydeelise.com
Website: jaydeelise.com

We are the Data Controller for personal information collected through this website and related communications.

2. What information we collect

Contact details – name, email address, telephone number.
Event details – venue location, date, guest numbers, preferences.
Communications – enquiry messages, emails, attachments.
Usage data – IP address, browser type, pages visited (via cookies or analytics).

3. How we use your information

Respond to enquiries and provide quotes.
Plan and deliver events you commission us to organise.
Manage client relationships and payments.
Send administrative or service communications.
Comply with legal and tax obligations.
Improve our website and services.

Lawful bases: contractual necessity, legitimate interests, consent, and legal obligation.

4. Marketing communications

We may send occasional updates or newsletters if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us.

5. Cookies and analytics

Our site may use essential cookies for functionality and optional analytics (e.g., Google Analytics, Vercel Analytics). You can adjust cookie settings in your browser or decline non-essential cookies via our banner. See our Cookie Policy.

6. How we share your data

We share personal data only with:

Trusted service providers (email host, cloud storage, payment processor).
Vendors and suppliers involved in your event planning (with your consent).
Professional advisers (accountants, lawyers).
Regulators or law enforcement when required by law.

All processors must keep your information secure and use it only for the intended purpose.

7. International transfers

Where third-party services store data outside the UK or EEA, we ensure appropriate safeguards (UK Adequacy Regulations or Standard Contractual Clauses).

8. Data retention

Enquiries – up to 2 years after last contact if no booking.
Client files – 6 years after the event for legal and tax records.
Marketing data – until you withdraw consent.

After these periods, information is securely deleted or anonymised.

9. Your rights (UK GDPR)

You have the right to access, rectify, erase, restrict, object, port data, and withdraw consent. Contact us at hello@jaydeelise.com. We will respond within one month.

10. Security

We use SSL encryption, password protection, and access controls; however, no internet transmission is completely secure.

11. Links to other websites

Our site may link to external sites (Instagram, WhatsApp, vendors). We are not responsible for their privacy practices; please review their policies.

12. Children

Our services are not directed to children under 16, and we do not knowingly collect their data.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a new effective date.

14. How to complain

If you are unhappy with how we use your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/ · Tel 0303 123 1113.

Privacy Policy